About Us

Established in 2012, we are a family business based in Tidworth, Wiltshire.  We pride ourselves in providing fair priced boiler, gas and plumbing services for all your central heating and plumbing needs.

Sunny, our chief gas engineer, is an army veteran having served 10 years with the forces including tours of Iraq and Afghanistan.  Traits of his previous occupation have stayed with him and he prides himself in his professionalism, smart turnout and punctuality.  He believes the most important person in the transaction is always the customer, so customer service comes second to none when dealing with us.

GasSafe RegisterGas Safe

Our gas engineers are fully qualified and accredited with their relevant safety organisations, most relevant is Gas Safe.  This site is managed by the HSE, who run extensive background checks into the engineers they allow membership to as well as coming out yearly and inspecting our work to make sure they are complying with the high standards required when working with gas.  We are a proud members of CheckATrade, having passed all prerequisites held by the organisation to prove our customer service and work is continuously carried out to the highest standards and you can trust us.  We will also hand you an evaluation card when we visit so you can offer your views of our service to future customers.

To check our Gas Engineers accreditation you can visit us on the Gas Safe site, click ‘Find By Name’ and enter: Polaris Plumbing & Heating


Worcester Bosch AccreditedWorcester Bosch Accredited Installer

We are also Worcester Bosch gold accredited installers, this means that we are a recognised fully trained independent installer that specialises in Worcester installations. Many installers claim to be Worcester Bosch accredited, but not all of them are. We encourage you to check any accredited installer status using the find an installer page on the Worcester Bosch website.


Calor Gas Registered InstallerCalor Registered Installer

Polaris Plumbing and Heating are proud to be registered as Calor Gas installers. As a listed installer, we are recognised as an LPG qualified heating installer. To confirm our status as a registered Calor Gas installer, check their find an installer page.


Customer Service

We are always happy to be contacted by any homeowners that just require piece of mind or any advice on issues within their property.  There is no charge for us to visit and carry out a survey on your property for any work you require undertaking.  We realise that people are busy with work and daily errands, so taking time off to suit an engineer is sometimes more difficult and costly than it sounds.  That is why we pride ourselves on, unlike many other competitors, being happy to work hours that will suit the customer.  This includes evening and weekends providing terms of service are agreed with the customer prior.  We also offer price match on like for like quotes.

Contactable 24 hours a day, 7 days a week, 365 days a year – we are your local friendly neighbourhood Plumbing and Heating Company.